At CHARMING SUNRISE LIMITED, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with us in any way. By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect several types of information to provide and improve our services, including:
Personal Information: This includes information that you provide to us directly, such as your name, email address, phone number, billing address, and payment details when signing up for our services, making a purchase, or contacting customer support.
Account Information: When you create an account with us, we collect information such as your username, password, and preferences related to your hosting services.
Usage Data: We automatically collect data related to how you use our website and services, including IP addresses, browser types, device information, pages viewed, and time spent on our site. This helps us improve our services and ensure a better user experience.
Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience on our website, remember your preferences, and track website activity for analytics purposes. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
Provide Services: To deliver the hosting services you’ve requested, including processing payments, providing customer support, and managing your account.
Communicate with You: To send you important service-related notices, updates, and promotional emails (if you have opted in to receive them).
Improve Our Services: To analyze user behavior and improve the functionality, performance, and security of our website and hosting services.
Compliance: To comply with applicable legal obligations and enforce our Terms of Service.
Marketing: With your consent, we may send promotional offers and updates about new products and services we think might interest you. You can opt-out of marketing communications at any time.
3. How We Protect Your Information
We take the security of your personal information seriously. We employ a variety of technical, administrative, and physical security measures to safeguard your data, including:
Encryption: We use encryption technologies (such as SSL) to protect your data during transmission, especially when making payments or submitting sensitive information.
Access Control: We restrict access to personal information to authorized personnel only, and we require all staff and partners to adhere to strict privacy standards.
Data Backup: Regular backups are performed to ensure that your data is recoverable in the event of an issue.
Despite these security measures, no method of online data transmission is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:
Service Providers: We may share your information with trusted third-party service providers who assist us in providing services, such as payment processing, customer support, and email delivery. These third parties are contractually obligated to handle your information in accordance with our privacy practices.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to a legal request (such as a subpoena or court order), or if we believe that such action is necessary to protect the rights, property, and safety of CHARMING SUNRISE LIMITED, our customers, or the public.
Business Transfers: If CHARMING SUNRISE LIMITED undergoes a business transaction (such as a merger, acquisition, or sale of assets), your information may be transferred as part of the transaction.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction: You have the right to access the personal information we hold about you and request corrections or updates if it is inaccurate.
Deletion: You can request the deletion of your personal information, subject to certain exceptions (such as legal or contractual obligations).
Opt-Out of Marketing: You can opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
Cookie Preferences: You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your experience on our website.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Once your information is no longer needed, we will securely delete or anonymize it.
7. International Transfers
If you are located outside of the United States, please be aware that your information may be transferred to and processed in the United States, where our servers are located. By using our services, you consent to the transfer and processing of your information in the United States, which may have different data protection laws than your country of residence.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.