Welcome to CHARMING SUNRISE LIMITED (“we,” “our,” or “us”). These Terms of Use (“Terms”) govern your use of our website, services, and products, including our hosting solutions, software, and support. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you must not use our services.
1. Acceptance of Terms
By accessing or using our website and services, you confirm that you have read, understood, and agree to be bound by these Terms of Use, along with any other agreements, policies, or guidelines referenced in these Terms. We may update these Terms from time to time, and any changes will be posted on this page. Please review these Terms regularly to stay informed of any changes.
2. Account Registration
To use certain features of our services, you may be required to create an account. You must provide accurate, complete, and current information during the registration process and keep your account details up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3. Use of Services
You agree to use our services only for lawful purposes and in accordance with our policies. You may not:
- Violate any applicable laws or regulations.
- Engage in any activity that disrupts, damages, or interferes with our services or the website.
- Use our services to transmit harmful content, including malware, viruses, or spam.
- Attempt to gain unauthorized access to our network or systems.
- Use our hosting services to store or transmit illegal, obscene, or offensive content.
We reserve the right to suspend or terminate your account if you violate these Terms or engage in unlawful or harmful activities.
4. Payment and Billing
By signing up for our services, you agree to pay all applicable fees based on the pricing plan you select. We may bill you monthly, quarterly, or annually, depending on your subscription. You agree to provide accurate billing information and authorize us to charge your chosen payment method.
Payments are due on the billing date, and failure to make payments may result in the suspension or termination of your services. Any changes to pricing or billing terms will be communicated to you in advance.
5. Service Availability and Uptime
While we make every effort to provide reliable services with minimal downtime, we do not guarantee that our services will be available 100% of the time. Our goal is to maintain high availability and uptime, but we cannot be held responsible for any service interruptions, downtime, or loss of data.
6. Customer Support
We provide customer support through various channels, including email, live chat, and phone. Our support team is available 24/7, and we will make reasonable efforts to assist you with any issues you may encounter. However, we cannot guarantee an immediate resolution to every issue.
7. Intellectual Property
All content, materials, trademarks, logos, and software provided by CHARMING SUNRISE LIMITED are owned by us or our licensors. You are granted a limited, non-exclusive, and non-transferable license to use our services for the duration of your subscription. You may not modify, reproduce, distribute, or create derivative works based on our intellectual property without prior written consent.
8. Data Privacy and Security
We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you agree to the collection and use of your information in accordance with our Privacy Policy.
You are responsible for maintaining the security of your account and data, including implementing necessary security measures on your systems.
9. Termination
Either you or CHARMING SUNRISE LIMITED may terminate your account at any time, with or without cause, by providing notice. Upon termination, you may lose access to your data, and you are responsible for downloading any data or backups prior to termination.
We reserve the right to suspend or terminate your account if you violate these Terms or engage in illegal, harmful, or disruptive activities.
10. Limitations of Liability
To the maximum extent permitted by law, CHARMING SUNRISE LIMITED will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, including lost profits, data loss, or service interruptions.
Our liability, in any case, will be limited to the amount paid by you for the specific service during the past 1 months prior to the incident.
11. Indemnification
You agree to indemnify and hold CHARMING SUNRISE LIMITED, its officers, employees, and affiliates harmless from any claims, damages, liabilities, and expenses arising from your use of our services or violation of these Terms.
12. Governing Law
These Terms will be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Hong Kong.
13. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
14. Entire Agreement
These Terms, along with our Privacy Policy, Refund Policy, and any other applicable agreements, constitute the entire agreement between you and CHARMING SUNRISE LIMITED regarding the use of our services.